Conversation Intelligence
Turn conversationsinto intelligence
Understand your customers deeper with AI-powered analytics that transform every interaction into actionable insights.
Analytics Dashboard
Real-time insights
Call Volume
Avg. Handle Time
Resolution Rate
CSAT Score
Sentiment Trend
Capabilities
Powerful analytics made simple
Everything you need to understand, optimize, and scale your conversations.
Real-Time Analytics
Monitor conversations as they happen with live dashboards and instant alerts.
Sentiment Analysis
Understand customer emotions and track satisfaction trends over time.
Intent Detection
Automatically categorize conversations by customer intent and topic.
Conversation Search
Find any conversation instantly with powerful semantic search.
AI Recommendations
Get actionable suggestions to improve agent performance.
Smart Alerts
Get notified about critical conversations that need immediate attention.
Analytics Overview
Last 30 days
Conversation Topics
Call Performance
Deep Understanding
Transform data intoactionable decisions
How It Works
Intelligence at every step
Collect & Analyze
Every conversation is automatically transcribed, analyzed, and categorized in real-time.
Discover Patterns
AI identifies trends, anomalies, and opportunities hidden in your conversation data.
Take Action
Get AI-powered recommendations and automate responses to improve outcomes.
Ready to unlock
your conversation data?
Start discovering insights that drive better decisions and happier customers.